In
today’s society, there are many instances when effective leadership will be
required. This can be accomplished when a specific leader creates conditions
that help a group effectively accomplish a specific set of goals and/or
objectives. Ensuring effective leadership is important because it can propel
and advance most areas within a business or organizational structure. In order
to be an effective leader, some major types of behavior that may also be
exhibited can include task-oriented behaviors, relation-oriented behaviors, and
change-oriented behaviors.
With this in mind, the main goal of this work will be to analyze effective leadership behavior, after reviewing two
specific case studies called “Air Force
Supply Squadron” and “Consolidated
Products.” This analysis will also be based on the effective leadership
behaviors that were exhibited by Colonel Navak in the first case, what that illustrates
about effective leadership, and a comparison of the leadership behavior that
was presented in both cases.
Effective Leadership Behaviors
That Were Exhibited by Colonel Navak
After reviewing the case study called “Air Force Supply Squadron” which
involved Colonel Navak, there were multiple effective leadership behaviors that
were used to improve the overall efficiency of his squadron. The first one was
task-oriented behaviors. This is because he organized work activities according
to skillset, clarified the expectations of his men, explained the priority of
different tasks, set specific goals and standards, explained policies, rules
and procedures, monitored the operation and performance and tried to resolve
all issues as they arose.
The second effective leadership behavior
that was used is relations-oriented behaviors. This is because he provided
support and encouragement, expressed confidence in his men, socialized in a
positive manner to build better relationships, recognized accomplishments,
provided coaching and mentoring, empowered his men, kept people informed,
helped resolved conflicts in a constructive way, and encouraged a higher level
of mutual trust and cooperation. While, a third effective leadership behavior
that was exhibited is change-oriented behaviors. This was accomplished by monitoring
the external environment to detect any threats or opportunities, interpreting
events to explain the need for change, encouraging his squadron to view
problems and opportunities in a positive way, developing new strategies based
on core competencies, encouraging and facilitating collective learning, making
changes according to a new vision or strategy, encouraging and facilitating
efforts toward major change and keeping his men informed about any progress
that was made.
What This Case Illustrates
About Effective Leadership
Once these behaviors
were used by Colonel Navak over a period of time, his men [began to see
themselves as an essential part of a well-run organization. They began to take
pride in their ability to accomplish their mission despite the hardships. Morale
and teamwork improved. Before long the squadron became one of the most
efficient in Korea] (Yukl. 2013. p. 75).
Since, this occurred it illustrates and
supports the idea that when certain leadership behaviors are used, it can
improve overall behavior and efficiency among those in a specified group or
setting. I also believe that Colonel Navak may have been considered to be a
transformational leader. This is because according
to (Robbins & Judge. 2010), transformational leaders are those who “inspire
followers to transcend their own self-interests and who are capable of having a
profound and extraordinary effect on followers” (p. 309). Furthermore, Colonel
Navak’s efforts may also coincide with the Fiedler Contingency Theory. This is
because it supports the idea that a leader’s style should be matched with the
overall position being undertaken and based on how much control he would have over
employees.
Comparing Leadership Behavior
That Was Presented in Both Cases
After reviewing the “Air Force Supply Squadron” and “Consolidated Products” case studies,
there were several comparisons associated with leadership behavior. This is
because the “Consolidated Products”
case study involved a plant manager named Ben Samuels who also initially used task-oriented
behaviors, relation-oriented behaviors, and change-oriented behaviors to
improve overall efficiency among his employees. Some of these behaviors
included building a fitness center for employees, sponsoring yearly picnics and
holiday parties for them, avoiding layoffs, getting to know employees by name,
visiting and speaking to workers on the floor in a friendly manner, and helping
each employee whenever a problem would arise. The reason that he did this is
because he believed that if employees are treated with respect and support,
they will perform at a higher overall level.
Even though these positive employer/employee
behaviors were exhibited, issues with cost and low production levels became a
major issue, so Ben Samuels was replaced by a man named Phil Jones. When this
occurred, Phil also exhibited certain leadership behavior associated with task-oriented
behaviors. This is because he clarified what was expected, monitored operations
and performance, resolved immediate problems that disrupted work, organized
tasks to improve efficiency, and explained rules, procedures and policies on a
continuous basis. However, he exhibited an extremely low level of leadership
behavior that is associated with relations-oriented behaviors and change-oriented
behaviors. The result of his leadership skill was a reduction in production
cost, an increase in production output, a high turnover rate among supervisors
and machine operators, and more negative employee talk about forming a union.
Conclusion
There are many times when effective leadership
will be required to accomplish a specific set of goals and/or objectives.
Ensuring effective leadership is important because it can propel and advance
most areas within a business or organizational structure. Some major types of
behavior that must be present in order to be an effective leader can include task-oriented
behaviors, relation-oriented behaviors, and change-oriented behaviors.
Therefore,
the main goal of this work was to analyze effective leadership behavior, after
reviewing two specific case studies called “Consolidated
Products” and “Air Force Supply
Squadron.” This analysis was also based on the effective leadership
behaviors that were exhibited by Colonel Navak in the first case, what that illustrates
about effective leadership, and a comparison of the leadership behavior that
was presented in both cases. The analysis indicated that even though major types of effective
leadership behavior may be used there can still be different results due to a
variation in individual leader styles.
References:
Robbins, S. P., & Judge, T. A.
(2010). Essentials of Organizational Behavior (11th Edition). Upper
Saddle River, NJ: Prentice-Hall.
Yukl, G.
(2013). Leadership in organizations (8th
ed.). Upper Saddle River, NJ: Prentice Hall.
I ALWAYS THOUGHT A GOOD LEADER'S JOB IS TO MAKE BETTER PEOPLE OUT OF WHAT YOU ALREADY HAVE. THEY HAVE TO BELIEVE IN YOU BUT NOT NECESSARILY LIKE YOU,TO GET THINGS DONE AS YOU WANT THEM. THEY NEED TO KNOW THAT IF NEEDED YOU WOULD DO ANY OF THE THINGS THAT YOU WOULD ASK THEM TO DO..
ReplyDeleteA SUPERVISOR I ONCE WORKED FOR SPENT ALL HIS TIME TRYING TO BREAK THE WORKERS AND HUMILIATE THEM. RESULTING IN A GREAT TURNOVER OF HELP.
I HAVE LEARNED THESE THINGS WHILE IN THE WORK PLACE OVER THE YEARS. IN THE FEED BUSINESS IN A SUPERVISOR POSITION THE MEN WORKING WITH ME WOULD DO WHAT WAS NEEDED OF THEM BECAUSE THEY KNEW IF THEY NEEDED ME TO I WOULD ROOL UP MY SLEEVES AND WORK RIGHT ALONG SIDE OF THEM. WHAT A GREAT BUNCH OF WORKERS WE HAD AT THE FEED MILL.
THANKS FOR LISTENING I AM RUSS HARDY
Hi Russ, thanks for the comment. I liked the feed mill on sand street. It made the whole village smell like fresh pop corn every day. I had forgotten about that, so thanks for the memory. :-)
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